Big River Boat & RV Storage
Common Questions

Frequently Asked Questions

What kind of storage do you offer?

Outdoor parking, covered, enclosed, and premium (above the flood plain) storage for boats, RVs, and utility trailers — availability varies by location. We don't accept cars or trucks stored on their own.

What is Premium Location storage?

Units located above the flood plain — rarely affected even during major flood events; it's taken the river reaching roughly 40 feet to reach Premium Location, which has only happened a few times in the last 25 years. Slightly higher rates reflect the added peace of mind. Recommended for long-term storage or a more valuable vehicle.

What happens during flooding at Eureka?

The river needs to reach about 30 feet before water technically starts entering the property, and that's genuinely rare — it's only happened a handful of times in the last 25 years, roughly once every 5 to 6 years. We don't wait for it to get that high: an automated system monitors the river around the clock and alerts our team the moment conditions change, so nothing depends on someone remembering to check. Our team then texts every affected customer as soon as flooding is predicted, with a confirmation so we know everyone got the heads-up — well before anything actually floods. At 35 feet, the lower areas of both Eureka lots flood, which happens even less often. Premium Location is elevated and rarely affected at all — it takes around 40 feet, which has only happened a few times in the last 25 years.

What is Covered storage?

A roof overhead with open sides, protecting your boat or RV from rain and sun. Designed for larger vehicles — our largest covered unit is 16×53.

What is Enclosed storage?

A shed-style unit open at each end, with a roof for protection from rain and sun. Supports boats up to 25 feet — for anything longer, Covered storage is the option.

Is there an admin fee or security deposit?

No. You just pay your first month's rent to get started.

Do you offer short-term storage?

There's a 6-month minimum commitment, billed monthly. After that, it's month-to-month. Call us for unique situations.

How do I pay my bill?

Pay conveniently online from your phone or computer any time — see our Pay Online page.

When can I access my unit?

24 hours a day, 7 days a week, at all three locations. Come and go on your own schedule.

What security features are in place?

All locations are fenced and gated with coded keypad access and security cameras monitoring the property.

Do I need to visit an office to sign up?

No office visit required — rental agreements are handled online or by text.